APC Warranty Ext/1Yr Onsite 24x7xN

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APC Warranty Ext/1Yr Onsite 24x7xN (WONSITENBD-SB-16)

APC Warranty Ext/1Yr Onsite 24x7xN

Tuotekoodi:
WONSITENBD-SB-16
Kuvaus

1 Year Next Business Day On-Site Service for Smart-UPS RT 15/20kVA


Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

Features

Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.

Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.

APC project managers will provide you with written reports to keep you informed of the progress of your project.

Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

Features & Benefits

Serviceability

Choose an on site response time that best meets your business requirements and budget

Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.

Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.

Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.

In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

Provides a detailed report of work performed including recommendations for service to ensure optimal performance

Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance

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